Find out how to restore your iPhone from a backup, by clicking this link. If you have a backup copy of your iPhone (in iTunes or iCloud), you’ll be able to restore your data and user settings. Note: If you set up a new passcode, make sure to use a code you can remember this time or you’ll have to go through the hassle above all over again. Once it’s all set up, you’ll be able to use the device again and set up a new passcode. It will appear in the iTunes window after it restarts.” Click OK, or just wait for it to be automatically dismissed, and your iPhone to begin booting up. “Your iPhone has been restored to factory settings, and is restarting. Wait until you see a pop up on your computer screen that says: Here, your computer or laptop is processing files and extracting software so it’s very important that it stays connected to the computer and is left alone. If this happens, simply wait for the download to finish and then repeat Steps 1-3 to get back to Recovery mode. If the download takes longer than 15 minutes, your device may automatically exit the Recovery mode. Note: This download may take several minutes, depending on your internet connection. Then select Next to download any updates needed. If you see another pop-up message after, click Restore & Update.You should then see the pop-up message that lets you restore. If you see another pop-up message that says, “Could not connect to the device,” click OK. Click Restore in the pop-up window on your computer.You will also see text at the top of your screen that says /iphone/restore. This screen looks like a lightning cable with a plus sign next to the iTunes logo. Continue to hold down the power button, volume down button, or home button until the recovery mode screen appears.Push the buttons on your iPhone until the power off slider appears.If you have an iPhone 6, press and hold the Home button and the Power button at the same time.
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